Concierge · FAQs · Safety
AI Fitness Concierge
GymGig adds a gym-access fee to your booking. Show your QR at the desk — no membership needed unless the gym is marked membership-only.
You get a full refund to your GymGig wallet within 5 minutes, plus a ₹200 credit for the disruption.
Yes — trainers with the Home Training badge travel within their listed service areas.
Government ID, certification checks, a practical assessment and an ongoing 4.5+ rating requirement.
Free cancellation up to 6 hours before. Between 6 and 2 hours it is 50%, under 2 hours it is non-refundable.
Share your live session with a contact, report a trainer, or call our 24×7 safety desk.